Shipping & Delivery

At Tidenya, we understand the excitement of receiving your order promptly and in perfect condition. That's why we offer reliable and efficient shipping options to ensure your toys and baby products arrive safely at your doorstep.

Shipping Options

We provide several shipping options to meet your needs:

  • Standard Shipping: Deliveries typically arrive within 5-7 business days.
  • Expedited Shipping: For faster delivery, choose expedited shipping to receive your order within 2-3 business days.
  • Next-Day Shipping: Need it urgently? Select next-day shipping for delivery within 1 business day.

Shipping Rates

Shipping rates vary based on the shipping method selected and the destination of your order. You can view the shipping cost for your order at checkout before completing your purchase.

Order Processing

  • Processing Time: Orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed the next business day.
  • Tracking Your Order: Once your order has been shipped, you will receive a confirmation email with a tracking number. Use this number to track your package until it arrives.

International Shipping

We ship worldwide.

Delivery Information

  • Address Accuracy: Please ensure that your shipping address is accurate and complete to avoid any delays. We are not responsible for packages delivered to incorrect or incomplete addresses provided by the customer.
  • Delivery Times: Delivery times are estimates and may vary due to factors beyond our control, such as weather conditions, carrier delays, or holiday seasons.
  • Missed Deliveries: If a delivery attempt is missed, the carrier may leave a notice with instructions for rescheduling or picking up your package.

Damaged or Lost Packages

If your package arrives damaged or if you believe it has been lost, please contact our customer service team immediately. We will work with the carrier to resolve the issue and ensure you receive your order.

Contact Us

If you have any questions or concerns about shipping and delivery, please feel free to reach out to our customer service team. We are here to assist you and ensure a smooth delivery experience.